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Right to Appeal
Further Action Regarding Complaints

If you are not satisfied that your complaint has been adequately resolved you can request an internal review of a Council decision (see below policy). An independent senior officer will then undertake an investigation of the issue and make a determination on the matter. Contact the Internal Review Contact Officer, Karen Wetherall, on 8584 8000 to request an internal review.

You have the right to take your complaint to an external agency at any time if you are unsatisfied with the way it is being handled. The Ombudsman can be contacted via phone on 8226 8699 or by visiting the website : www.ombudsman.sa.gov.au

Internal Review of Council Decisions Policy & Procedure

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Send a copy of the submitted form to this email address.

Administration
Principal Office - Loxton
29 East Terrace
Branch Office - Waikerie
Strangman Road
Visitor Information Centres
Loxton
On the Roundabout - Bookpurnong Terrace
Waikerie District Visitor Information Centre
Strangman Road, Waikerie
Libraries
Loxton:
East Terrace
Waikerie
Strangman Road
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