Enquiries/Complaints - Kerbside Collection
Council's kerbside bin collection contract will be undertake by Solo Resource Recovery as of 1 July 2022.
Please contact Solo for collection related enquiries, including:
- uncollected bins
- collection areas
- collection days
- items to be placed in bins or conduct and courtesy of vehicle drivers
As part of Solo's customer experience, every bin lid must be closed after pickup. If you see your bin lid closed and believe it has not been emptied, please open the bin to check first. If there has been a missed service, please contact Solo to advise as soon as reasonably practical.
Please note - under the new contract the collection days will remain the same, however pickup times may vary. We remind all residents to place their bin on the kerb the night before their scheduled collection day and remove them from the kerb after they have been emptied.
We thank you for your patience while we transition to the new collection provider.
Solo Customer Call Centre:
P: 08 8295 5077
E: riverland@solo.com.au
Solo Resource Recovery (Solo) are a 100% Australian owned and operated specialist waste company that have been providing domestic waste services to the people of South Australia since 1995. With over 90 years experience in the waste industry, Solo prides itself on their ability to be innovative; providing leading edge collections technology, customer service and education initiatives to the Council’s they service. Solo looks forward to servicing the residents and businesses of the District Council of Loxton Waikerie from 1 July 2022.